SourceJM supports clients in developing achievable solutions to the operational and fiscal challenges inherent in the delivery of health care services.

We support the enhancement of existing programs and the development of new modules, models and deliverables. We apply advanced quality and business practices to improve efficiency and meet the desired objectives and outcomes. We collaborate with key stakeholders to identify issues, challenges and objectives, and develop innovative solutions.

We have demonstrated success at both the institutional and provincial levels including:

Analysis and enhancement of complex operational systems
Development of new and expanded programs
Identification and realization of operational efficiencies with reductions in cost per case
Development of processes to support regulatory requirements

SourceJM supports clients in the development of comprehensive reports, position papers and discussion documents in relation to the delivery of complex health services.

Through thorough investigation and research, detailed issues analysis and stakeholder consultation, SourceJM generates concise documents summarizing issues, detailing options, models and recommendations in accordance with our clients’ needs.

We have demonstrated success at the institutional, provincial and national levels including:

Feasibility studies for the delivery of new and expanded programs
Development of business plans for the delivery of health care services
Discussion papers on sustaining the delivery of identified services

SourceJM helps clients adopt business processes that aid health services delivery. We assist in the identification and realization of opportunities for fiscal efficiencies and alternative revenue streams.

Our demonstrated successes include:

The development and implementation of business plans which exceeded operational and fiscal targets
The application of 6 Sigma Quality and Lean practices in the delivery of health services realizing significant fiscal efficiencies
The identification and realization of revenue generating opportunities in the delivery of health services

SourceJM is nationally recognized as a leader in innovation, program development and enhancement in the fields of tissue donation, tissue banking and transplantation.

The Canadian donation, transplantation and tissue community is underdeveloped representing an opportunity for significant growth and achievement. SourceJM supports our clients in identifying and addressing the operational, regulatory and business challenges and opportunities present in the Canadian tissue banking and transplantation community. We develop strategies, models and implementation plans that succeed.

Our demonstrated successes include:

Development and implementation of a business model for the manufacture and distribution of allograft tissue products, successfully managing rapid growth exceeding all operational and revenue targets
Development and implementation of a critical care based donation program with dramatic increases in both tissue and organ donations
Implementation of wait list strategies resulting in a 50% reduction in corneal transplant waiting lists

SourceJM has significant expertise in the development and implementation of advanced quality systems.

We support our clients in the development and application of quality systems, including ISO and 6 Sigma. We prepare our clients for accreditations and support the development of internal and external audit practices.

Our demonstrated successes include:

ISO certification
Implementation of 6 Sigma Quality in the delivery of health services with significant increases in quality and efficiency
Implementation of lean quality programs
Development and implementation of internal and external audit processes ensuring compliance with peer-based and Health Canada regulatory requirements
Development and implementation of standards of practice supporting operational and regulatory requirements
Preparation for, and successful completion of, peer and Health Canada inspections

SourceJM has experience and expertise in identifying and addressing the issues that challenge access and increase waiting lists.

We support our clients in developing best practices and innovative strategies that will support appropriate access.

Our demonstrated successes include:

Development of a provincial surgical wait list management strategy
Development and implementation of a centralized patient referral service
The identification and implementation of innovative wait list reduction strategies which achieved significant results

• Program development
• Research and issues analysis
• Health services business practices
• Tissue banking and transplantation
• Quality systems and 6 Sigma
• Wait list management